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FREQUENTLY ASKED QUESTIONS

Is  Hello Gelly Capsule Gluten-Free?

Yes! All Hello Gelly Capsule are completely Gluten-free.


Is  Hello Gelly Capsule Kosher?

Yes, our Hello Gelly Capsules are Kosher and Halal Certified.



Where are  Hello Gelly Capsules made?

Hello Gelly Capsules are made in North Carolina with select ingredients thoughtfully formulated from around the world. All Hello Gelly Capsules are done in a state-of-the-art GMP facility with years of manufacturing experience in the Health and Nutrition industry.


Is Hello Gelly Capsule made in an allergen-free facility?

Yes, all of the Hello Gelly Products are made in a 100% allergen-free facility.


Is Hello Gelly Capsule Vegan?

Although the Hello Gelly Capsules does not have a Vegan base, it is made from Pharmaceutical-grade gelatin, meeting European Pharmacopoeia (EP) United States Pharmacopoeia USP) 100% BSE, TSE, and Prion Free Gelatin.

Note: All ingredients "inside" our Hello Gelly Capsule are made with 100% Vegan , and  made with real superfood.



How many Hello Gelly Capsule do I take daily?

Our team recommends 2 Capsule Daily.


Is it okay to take Hello Gelly Capsule with food?

Yes, you may take Hello Gelly Capsule with or without food.


What makes Hello Gelly Capsules unique and different?

Hello Gelly Capsule is the first flavored capsule with Vitamin minerals, Immune Defense Properties, and the first SUPERFOOD combined capsule to give you a 3-1 Nutrition benefit.


What makes Hello Gelly Capsules a Superfood?

Our proprietary blend consists of the following Superfoods “Acai, Elderberry, Beetroots, and Spirulina.



GENERAL QUESTIONS


Is my credit card information secure?

Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use Shopify Payments secure encryption service to process all payments.


What is your return policy?

Here at Hello Gelly we make our products with love and confidence. So we offer a 30-day money-back guarantee on both opened and unopened bottles. Please contact our support team at hello@HelloGelly.com within 30 days of your received order for an RMA. Our customers are responsible for paying for the shipping cost to send back of (flat rate $4.95) returning product.


When will my order ship?

Our customer satisfaction is our No.1 priority. Our fulfillment and process time takes 24-48 hours from the day you place your order. We do not operate on Weekends and National Holidays.

 




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